Know each party's role

Safety is a shared process.

Gbanjo structures bidding, payment and completion. Buyers and sellers still need to describe, inspect and hand off items responsibly.

Sellers describe their items

The seller is responsible for accurate photos, condition and listing details. Gbanjo does not authenticate every item.

Bids require qualification

A bidder satisfies the applicable deposit requirement before a valid bid can be placed.

Winner payment stays protected

The winner pays through Gbanjo. Funds move through the transaction process before seller payout.

Private contact unlocks after payment

A seller's private contact details and transaction chat remain unavailable until the winner completes payment.

Inspect before you confirm

Buyers should inspect, test or independently verify an item as appropriate before confirming the handoff.

Problems can be reported

Use the transaction in the Gbanjo app to report a problem before confirming completion or while buyer protection remains open.

Gbanjo does not provide logistics

Buyer and seller arrange pickup or delivery directly. Keep payment and completion records inside Gbanjo.

Keep the transaction in Gbanjo

Never bypass Gbanjo payment for a transaction created on Gbanjo. Private contact appears only at the correct stage so the transaction remains connected to its payment and support record.